fj66 Privacy Policy – How We Handle Your Personal Data

Privacy at a Glance

These highlights summarise our key privacy commitments. Please read the full policy below for complete details.

Introduction and Scope

fj66 ("we", "us", "our") is committed to protecting the privacy and personal data of every player who uses the fj66 platform at fj66.pro. This Privacy Policy describes how fj66 collects, uses, stores, shares, and protects personal information in connection with the operation of our online casino and sports betting services, with particular attention to the needs and expectations of players located in Bangladesh.

This Policy applies to all personal data collected by fj66 through its website, account registration process, payment systems, customer support interactions, and any other channel through which you interact with fj66. By registering an account or using the fj66 platform in any capacity, you acknowledge that you have read and understood this Privacy Policy and that you consent to the collection and use of your personal data as described herein.

Information We Collect

fj66 collects the following categories of personal data in the course of providing its services:

• Identity Data
  Full name, date of birth, national identity card number or passport number, and any other information provided during account registration or KYC verification to confirm your identity and age.
• Contact Data
  Mobile phone number and email address used to register your account or to communicate with fj66 customer support. fj66 uses your mobile number as a primary contact channel because the majority of Bangladesh players use mobile-first internet access.
• Payment Data
  Transaction records including deposit amounts, withdrawal amounts, dates, and the mobile wallet identifiers (bKash, Nagad, Rocket, or Upay account numbers) associated with each transaction. Full wallet credentials are not stored by fj66 — payment processing is handled by the respective payment provider.
• Technical Data
  IP address, device type, operating system, browser or app version, session duration, pages visited, and mobile network operator. This data is collected automatically when you use the fj66 platform and is used for security monitoring, fraud detection, and platform optimisation.
• Gaming Activity
  Betting history, game play records, bonus usage, win/loss records, responsible gaming tool settings (deposit limits, session limits, self-exclusion status), and account balance history. This data is required for account management, dispute resolution, and responsible gaming compliance.
• Communications Data
  Records of any communications between you and fj66 customer support, including chat transcripts, support ticket content, and the nature of any complaint or query you have raised. These records are retained to enable us to resolve disputes and to improve our support quality.

fj66 does not knowingly collect sensitive personal data such as racial or ethnic origin, political opinions, religious beliefs, health data, or biometric data, unless you voluntarily provide such information in the context of a customer support communication (for example, disclosing a health condition in connection with a responsible gaming request).

How We Use Your Information

fj66 uses the personal data it collects for the following purposes, and only for these purposes:

• Account management: to create and maintain your fj66 account, authenticate your identity at login, process your deposits and withdrawals via bKash, Nagad, Rocket, or Upay, and maintain accurate records of your gaming activity and account balance.
• Identity verification and KYC compliance: to verify that you meet the minimum age requirement of 21 years, to confirm that your payment methods are registered in your name, and to fulfil our obligations under applicable anti-money laundering and know-your-customer requirements.
• Customer support: to respond to your queries, complaints, and support requests, and to maintain records of support interactions for quality assurance and dispute resolution purposes.
• Responsible gaming: to monitor your gambling activity for signs of problematic behaviour, to enforce deposit limits and self-exclusion settings you have activated, and to send you responsible gaming notifications in accordance with your account preferences.
• Security and fraud prevention: to detect, investigate, and prevent fraudulent activity, money laundering, unauthorised account access, and other prohibited conduct; to enforce our Terms and Conditions; and to protect the integrity of the fj66 platform.
• Platform improvement: to analyse aggregated, anonymised usage data to understand how players interact with the fj66 platform, to identify technical issues, and to improve the design, performance, and content of the platform for Bangladesh players.
• Marketing communications: if you have opted in to receive marketing communications, to send you promotional offers, bonus notifications, and platform updates via your registered mobile number or email address. You may opt out of marketing communications at any time by contacting support.

Legal Basis for Processing

fj66 processes your personal data on the following legal grounds:

• Contractual necessity: processing that is necessary to perform the contract between you and fj66 — specifically, to operate your account, process your payments, and deliver the gaming services you have requested.
• Legal obligation: processing required to comply with applicable legal and regulatory requirements, including anti-money laundering obligations, know-your-customer verification requirements, and data retention obligations imposed by applicable law.
• Legitimate interests: processing carried out in pursuit of fj66's legitimate business interests, specifically fraud detection and prevention, platform security, and the improvement of our services — provided that such processing does not override your fundamental privacy rights.
• Consent: processing based on your freely given, informed consent — specifically, the sending of optional marketing communications. Where processing is based on consent, you have the right to withdraw that consent at any time without affecting the lawfulness of processing that took place before withdrawal.

Sharing Your Information

fj66 does not sell, rent, or trade your personal data to any third party. We share your personal data only in the following limited circumstances:

• Service providers: we share data with carefully selected third-party service providers who assist in operating the fj66 platform, including game content providers (Pragmatic Play, Evolution Gaming, NetEnt, Microgaming, Spribe, Ezugi), payment processing infrastructure providers, and cloud hosting providers. All service providers are contractually required to handle your data in accordance with applicable privacy standards and are prohibited from using your data for any purpose other than performing services for fj66.
• Regulatory and legal authorities: we may disclose your personal data to government agencies, law enforcement bodies, or regulatory authorities where we are required to do so by applicable law, court order, or regulatory requirement. fj66 will comply with such requirements while taking reasonable steps to notify you where permitted by law.
• Fraud prevention agencies: where fj66 has reasonable grounds to suspect fraudulent activity or a violation of our Terms and Conditions, we may share relevant account and transaction data with specialist fraud detection and prevention services to protect the platform and its players.
• Business transfers: in the event of a merger, acquisition, or sale of all or part of fj66's business, your personal data may be transferred to the acquiring entity as part of the transaction. You will be notified of any such transfer and of any changes to how your data is processed as a result.

In all cases where fj66 shares personal data with third parties, we require those parties to handle the data securely and to use it only for the specific purpose for which it was shared. We do not permit third parties to use your personal data for their own marketing purposes.

Payment Data and Local Wallet Security

fj66 processes deposits and withdrawals for Bangladesh players through bKash, Nagad, Rocket, and Upay. When you initiate a deposit or withdrawal, the actual payment transaction is processed directly by the relevant payment provider using their own secure infrastructure. fj66 receives confirmation of the transaction outcome and the wallet identifier (account number) associated with the transaction, but does not receive or store your full bKash, Nagad, Rocket, or Upay PIN, password, or full account credentials.

fj66 records wallet identifiers (for example, the last four digits of a bKash number) solely for the purpose of ensuring that withdrawals are returned to the same wallet used for the deposit, as required by our anti-money laundering procedures. These identifiers are stored securely and are not shared with any third party other than as described in Section 5 of this Policy.

Cookies and Tracking Technologies

fj66 uses cookies and similar tracking technologies on its platform to support platform functionality and to understand how players use our services. The following types of cookies are used:

• Essential cookies: strictly necessary for the fj66 platform to function. These include session cookies that keep you logged in, security tokens that protect your account from CSRF attacks, and cookies that remember your language preference. These cookies cannot be disabled without breaking core platform functionality.
• Functional cookies: used to remember your preferences and personalise your experience on the fj66 platform, such as your preferred game categories, display settings, and notification preferences. These cookies improve the usability of the platform but are not strictly necessary for core functionality.
• Analytics cookies: used to collect anonymised, aggregated data about how players navigate and use the fj66 platform. This data helps us understand which features are most popular, identify pages with technical problems, and make informed improvements to the platform for Bangladesh players.
• Security cookies: used to detect and prevent fraudulent activity, bot traffic, and unauthorised access attempts. These cookies assign a unique, anonymous identifier to your session to allow our security systems to distinguish legitimate player activity from suspicious automated behaviour.

You may manage cookie settings through your mobile browser's privacy settings. Please note that disabling essential cookies will prevent you from logging in to your fj66 account and using the platform. fj66 does not use third-party advertising cookies or tracking pixels for cross-site behavioural advertising.

Data Retention

fj66 retains your personal data for as long as your account remains active and for a period thereafter as required to fulfil the purposes described in this Policy and to comply with applicable legal and regulatory obligations. Specifically: account data and gaming activity records are retained for a minimum of five years from the date of account closure to comply with anti-money laundering record-keeping requirements; customer support communications are retained for three years from the date of the communication; technical and device data collected for security purposes is retained for twelve months.

When your personal data is no longer required for the purposes for which it was collected and no legal retention obligation applies, fj66 will securely delete or anonymise the data so that it can no longer be associated with you. If you request deletion of your account and personal data, fj66 will action your request within 30 days, subject to any overriding legal retention obligations that may apply to specific categories of your data.

Your Privacy Rights

As a player on the fj66 platform, you have the following rights in relation to your personal data. To exercise any of these rights, please contact fj66 support at [email protected]:

• Right of access: you have the right to request a copy of the personal data that fj66 holds about you. fj66 will provide this information within 30 days of receiving your request, in a readable format.
• Right to rectification: if any personal data that fj66 holds about you is inaccurate or incomplete, you have the right to request that it be corrected. You may update basic account information (such as your contact number) directly through your account settings; for corrections to identity data, please contact support.
• Right to erasure: you have the right to request that fj66 delete your personal data in certain circumstances — for example, where the data is no longer necessary for the purpose for which it was collected and no legal retention obligation overrides your request. Note that fj66 may be required to retain certain data (such as transaction records) for legal compliance purposes even after account closure.
• Right to restrict processing: you have the right to request that fj66 restrict the processing of your personal data in certain circumstances, such as where you contest the accuracy of the data or where you have objected to processing based on legitimate interests.
• Right to object to marketing: you have the absolute right to object to fj66 processing your personal data for direct marketing purposes at any time. Once you exercise this right, fj66 will stop processing your data for marketing purposes immediately.
• Right to withdraw consent: where fj66's processing of your data is based on your consent (specifically, marketing communications), you have the right to withdraw that consent at any time. Withdrawal of consent does not affect the lawfulness of processing that occurred before the withdrawal.

fj66 aims to respond to all privacy rights requests within 30 days. In complex cases, this period may be extended by up to an additional 60 days, in which case fj66 will notify you of the extension within the initial 30-day period and explain the reason for the delay.

Data Security

fj66 implements appropriate technical and organisational measures to protect your personal data against unauthorised access, accidental loss, destruction, or disclosure. These measures include SSL/TLS encryption for all data transmitted between your device and fj66 servers; industry-standard password hashing for stored account credentials; role-based access controls that limit internal access to personal data to authorised personnel only; regular security audits and penetration testing of platform infrastructure; and real-time monitoring for suspicious login activity and fraud patterns.

While fj66 takes reasonable and appropriate steps to secure your personal data, no online platform can guarantee absolute security against all possible threats. In the event of a data breach that is likely to result in a high risk to your rights and freedoms, fj66 will notify affected players without undue delay and will take all reasonable steps to mitigate the impact of the breach.

Children's Privacy

The fj66 platform is strictly intended for adults aged 21 and above. fj66 does not knowingly collect personal data from any person under the age of 21. If fj66 discovers or is notified that personal data has been collected from a person under 21, we will delete that data immediately and close the associated account without notice. If you are a parent or guardian and believe that a person under 21 in your care has registered an account with fj66 or provided personal data to fj66, please contact us immediately at [email protected] so that we can take appropriate action.

Changes to This Privacy Policy

fj66 reserves the right to update or amend this Privacy Policy at any time. When we make changes, we will update the "Last updated" date at the top of this page. For material changes — those that significantly affect how we use your personal data or your privacy rights — fj66 will make reasonable efforts to notify registered players via their registered mobile number or email address before the changes take effect.

Your continued use of the fj66 platform after any change to this Privacy Policy constitutes your acceptance of the updated Policy. If you do not agree with the changes, you should stop using the platform and contact support to close your account and request deletion of your personal data, subject to applicable legal retention obligations.

Contact and Privacy Queries

If you have any questions about this Privacy Policy, wish to exercise any of your privacy rights, or have a concern about how fj66 has handled your personal data, please contact the fj66 support team. We are committed to addressing all privacy-related queries promptly and professionally.

Contact fj66 Privacy Support: [email protected]