Responsible Gaming at fj66 – Play Smart, Stay Safe

Your Responsible Gaming Toolkit

fj66 provides a comprehensive set of player protection tools. You can access and adjust all of these at any time through your account settings or by contacting fj66 support.

Our Commitment to Safe and Responsible Gaming

fj66 believes that gambling, when done responsibly, can be an enjoyable form of entertainment for adults in Bangladesh. Cricket betting, live casino games, slots, and crash games all offer excitement — but we recognise that for some people, gambling can become problematic. Our job is to provide the tools, information, and support that empower players to make informed choices and to seek help when they need it.

Responsible gaming at fj66 means we will never encourage players to chase losses, gamble beyond their means, or continue playing when they have indicated they want to stop. Our player protection tools are built into the platform and available to every registered player at no charge. We train our customer support team to recognise and respond sensitively to players who may be showing signs of distress.

This Responsible Gaming page explains all of the tools and resources available to fj66 players in Bangladesh. We encourage every player to read it and to set up the controls that are right for them before they start playing. Knowing your limits and having the right safeguards in place is the foundation of a healthy gaming experience.

Deposit Limits — Control What You Spend

Deposit limits are one of the most effective ways to keep your gambling within a budget you are comfortable with. fj66 allows every player to set a deposit limit at three levels:

• Daily deposit limit: the maximum total amount you can deposit across all payment methods (bKash, Nagad, Rocket, Upay) within a 24-hour rolling period.
• Weekly deposit limit: the maximum total you can deposit across all payment methods within any 7-day rolling period.
• Monthly deposit limit: the maximum total you can deposit across all payment methods within any 30-day rolling period.
• Requests to decrease your deposit limit take effect immediately. Requests to increase a deposit limit are subject to a mandatory 48-hour cooling-off period before the increase comes into effect — this gives you time to reconsider.

Session Limits and Time-Out Periods

Playing for extended periods without a break can make it harder to maintain perspective on how much time and money you are spending. fj66 offers two time-based tools to help you manage this:

• Session time limit: set a maximum duration for any single gaming session — for example, 30 minutes, 1 hour, or 2 hours. When your session reaches the limit you set, fj66 will display a notification reminding you to take a break.
• Time-out period: if you want a complete break from gambling but are not ready for a full self-exclusion, you can request a time-out of 24 hours, 3 days, 7 days, or 30 days. During a time-out, your account will not accept deposits and you will not be able to place bets.
• During a time-out, your account balance is preserved and any pending withdrawals will be processed normally. When the time-out period ends, your account automatically becomes active again.
• Requests to end a time-out before the period expires are subject to a 24-hour waiting period. This cooling-off buffer exists to protect players from impulsive decisions.

You can activate a time-out at any time by contacting fj66 support at [email protected]. Our support team operates 24/7 and will action your time-out request without delay.

Self-Exclusion — When You Need a Longer Break

Self-exclusion is the right tool for players who feel that their gambling has become a problem and that they need a more significant period away from the platform to regain control. fj66 offers the following self-exclusion options:

• 30-day self-exclusion: your account is locked for 30 days. No deposits are accepted and no bets can be placed for the full duration.
• 90-day self-exclusion: your account is locked for 90 days. Marketing communications are also suspended for the full exclusion period.
• 180-day self-exclusion: your account is locked for 180 days. fj66 will also add your account to an internal watchlist to prevent re-registration attempts during this period.
• Permanent self-exclusion: your account is permanently closed. This option is irreversible. Any balance remaining in your account at the time of permanent exclusion will be returned to your registered payment method after standard verification.

To request any self-exclusion, contact fj66 support at [email protected] with the subject line "Self-Exclusion Request" and state clearly which option you are requesting. Our team will process your request within 24 hours and confirm when your exclusion is active.

Reality Checks — Staying Aware During Play

Reality checks are periodic pop-up notifications that appear during your gaming session to remind you of how long you have been playing and what your net result is for that session. This simple tool is designed to interrupt the natural flow of play at regular intervals and give you a moment to reflect before continuing.

You can configure your reality check interval in your account settings — choose from every 15 minutes, every 30 minutes, or every 60 minutes. When the reality check notification appears, it will display your session duration and your net win or loss for that session. You can then choose to continue playing or to stop. Enabling reality checks is a straightforward way to keep gambling in perspective and avoid losing track of time.

Recognising the Signs of Problem Gambling

Problem gambling can develop gradually and is not always easy to identify in yourself. The following are common warning signs that gambling may be becoming a problem. If you recognise any of these signs in yourself or someone you care about, we encourage you to take action.

• ⚠️Gambling with money that should be used for essential expenses such as rent, groceries, utilities, or education fees.
• ⚠️Borrowing money from family, friends, or financial institutions to fund gambling activity.
• ⚠️Chasing losses — continuing to place bets in order to recover money lost in a previous session.
• ⚠️Feeling restless, irritable, or anxious when not gambling, or when attempting to reduce or stop gambling.
• ⚠️Lying to family members or friends about how much time or money you spend gambling.
• ⚠️Gambling interfering with work, study, family responsibilities, or social relationships.
• ⚠️Feeling that you cannot stop gambling even when you want to, or that gambling is the only way to feel good.

Protecting Young People — Underage Gambling Prevention

fj66 strictly enforces a minimum age of 21 for all players. We do not knowingly allow anyone under the age of 21 to register an account, make a deposit, or place a bet on our platform. Age verification is a mandatory step in the fj66 account registration and KYC process. However, we also recognise that parents and guardians in Bangladesh play an important role in ensuring that young people do not gain unsupervised access to gambling platforms.

• Keep your fj66 account login credentials (username and password) private and do not share them with anyone, including family members under 21.
• Always log out of your fj66 account when using a shared device such as a family smartphone or tablet.
• Enable screen-time controls and parental controls on devices that young people in your household use, to prevent access to gambling websites and apps.
• If you suspect that someone under 21 has accessed a fj66 account — whether your own account or an account they registered independently — contact fj66 support immediately at [email protected] so we can investigate and take appropriate action.

Any account found to belong to a player under 21 will be permanently closed immediately, regardless of account balance or activity history. The minimum age of 21 is non-negotiable and will be enforced without exception.

Tips for Healthy and Responsible Play

Even if gambling is not currently a problem for you, the following habits will help you keep it that way. Responsible gaming is not just about crisis management — it is about building good habits from the start so that gambling stays enjoyable long-term.

• Set a gambling budget before you start each session and treat that amount as entertainment spending — money you are comfortable losing, not money you need for other purposes.
• Never chase losses. If you have reached your budget for the session, stop playing — regardless of the result. Chasing losses almost always leads to larger losses.
• Treat wins as a bonus, not as income. Gambling outcomes are determined by chance and RNG — there is no strategy that guarantees consistent profits over time.
• Balance gambling with other leisure activities. If you find that gambling has become your primary source of entertainment or relaxation, this is a sign worth paying attention to.
• Do not gamble when you are stressed, upset, under the influence of alcohol, or using substances. Impaired judgement leads to poor betting decisions and increased risk of problem gambling.
• Use fj66's deposit limits, session limits, and reality checks proactively — not just when things have already gone wrong. These tools are most effective when used from the beginning of your time on the platform.

Get Help — You Are Not Alone

If you feel that gambling is causing harm to you or to people around you, the most important step is to reach out. fj66's support team is available 24/7 and is trained to assist players who are struggling. There is no judgement — only support. Here is how to get help: